RECEPTIONIST – FRONT OFFICE MANAGER

Περιγραφή

4-Star Hotel | Pastida, Rhodes, Greece A 4-star hotel located in Pastida, Rhodes, is looking for an experienced and motivated Receptionist – Front Office Manager to join its team. Key Responsibilities Manage daily front office operations, including guest check-ins and check-outs. Provide guests with information about hotel facilities, services, and the local destination. Handle guest requests, inquiries, and complaints promptly and efficiently. Manage guest accounts, payments, cash transactions, and POS operations. Ensure accurate recording and effective communication of information between shifts. Coordinate closely with Housekeeping, Maintenance, and other hotel departments to ensure excellent guest service. Maintain a professional, welcoming, and well-organized reception area. Ensure compliance with company procedures, operational standards, and service quality requirements. Deliver exceptional guest experiences throughout their stay. Requirements 3–5 years of previous experience in hotel reception or front office operations, preferably in a 4-star or 5-star hotel. Excellent command of English, both written and spoken. Knowledge of a second foreign language will be considered an advantage. Experience with Hotelizer PMS and WebHotelier. Excellent communication, organizational, and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work independently, multitask, and handle responsibilities efficiently. Professional appearance, positive attitude, and customer-oriented approach. We Offer Competitive salary based on qualifications and experience. Full insurance coverage. Professional, supportive, and friendly working environment. Interested candidates are invited to send their CV to: info@poetahospitality.com

Στοιχεία επικοινωνίας

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